At Friends Beauty Care, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
1. 📌 INFORMATION WE COLLECT
We may collect the following types of personal information:
🔹 Personal Information:
- Name
- Phone number
- Email address
- Location / Address
- Wedding/Event details (for bridal bookings)
🔹 Technical Information:
- IP address
- Browser type
- Device information
- Website usage data
🔹 Marketing & Communication Data:
- Responses to ads (Facebook/Instagram lead forms)
- WhatsApp or call enquiries
👉 This is standard practice for service websites and helps improve services
2. 🎯 HOW WE USE YOUR INFORMATION
We use your information to:
- Contact you regarding bookings or enquiries
- Provide bridal and beauty services
- Send appointment confirmations
- Share offers, updates, and promotions
- Improve our services and customer experience
- Run targeted ads (Facebook, Instagram, Google)
3. 📢 SHARING OF INFORMATION
We do NOT sell your personal data ❌
We may share your data only with:
- Internal staff for booking management
- Trusted service providers (marketing tools, WhatsApp, CRM)
- Legal authorities if required by law
👉 Sharing is limited and controlled for service delivery
4. 🔒 DATA SECURITY
We take reasonable steps to protect your information:
- Secure storage systems
- Restricted access to data
- Protection against unauthorized access
However, no online system is 100% secure, so users should share information carefully.
5. 🍪 COOKIES & TRACKING
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Show relevant advertisements
You can disable cookies through your browser settings.
6. 📱 THIRD-PARTY SERVICES
We may use third-party platforms like:
- Facebook / Instagram Ads
- Google Analytics
These platforms may collect data based on your interaction with our ads or website.
7. 👩⚖️ YOUR RIGHTS
You have the right to:
- Request access to your data
- Correct or update your information
- Request deletion of your data
- Opt-out of marketing communications
8. 👶 CHILDREN’S PRIVACY
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
9. ⏳ DATA RETENTION
We keep your data only as long as necessary:
- For bookings and services
- For legal or business requirements
After that, your data will be deleted or securely stored.
10. 🔄 CHANGES TO POLICY
We may update this Privacy Policy from time to time.
Changes will be updated on this page.
11. 📞 CONTACT US
If you have any questions about this Privacy Policy:
Friends Beauty Care
📍 No.37a, Aryagowda Rd, Postal Colony,
West Mambalam, Chennai – 600033
📞 9382308100 / 9962349966